You can book an appointment directly through our online booking system or by calling our reception desk. Simply choose your preferred doctor, date, and time — we’ll confirm your appointment via email or SMS.

Yes, we work with most major health insurance providers. If you’re unsure whether your plan is covered, our support team will be happy to verify your eligibility before your appointment.

Please bring a valid ID, your insurance card, any recent medical records or test results, and a list of current medications. This helps our doctors provide the best possible care for your needs.

Appointment durations vary depending on your needs. In general, consultations take about 20–40 minutes, but we never rush — your doctor will take the time to answer all your questions.

Yes, we do our best to accommodate urgent cases and same-day requests whenever possible. Please call us directly for immediate assistance — our team will prioritize your situation.

Absolutely. Every Medivio doctor is board-certified and experienced in their respective field. We pride ourselves on combining advanced medical expertise with compassionate patient care.

Yes! Medivio offers secure online consultations for general health, follow-ups, and specific conditions. You can speak with a doctor from the comfort of your home using your phone or computer.

You can easily cancel or reschedule through your confirmation email link or by contacting our support team at least 24 hours in advance. This helps us serve other patients promptly.